Frequently Asked Questions

How long does it take to receive my custom orthotics?

From the minute we receive your foam box impressions back from you, it will take 2-3 weeks for your custom orthotics to arrive at your door.

Do I have to break my custom orthotics in?

Yes, it typically takes 2-3 weeks to break custom fit orthotics in.

Will my custom orthotics fit all kinds of shoes?

The custom orthotics will fit most shoes, however some dress shoes or high heels may require a specific pair. For this reason, it is best to order a second pair for those specific shoes. You will also receive a discount when ordering multiple pairs at the same time.

If I don’t like my custom orthotics, can I return them?

Yes, you can return your orthotics within 90 days of delivery for a full refund.

How long will my custom fit orthotics last?

While your orthotic can last several years, we recommend getting them replaced every 1-2 years, as your foot health needs change over time.

Why choose custom orthotics?

Stryder custom insoles are made to provide support that matches the unique shape and structure of your feet. Standard orthopedic insoles and generic shoe inserts use pre-made shapes, while custom orthotics can be designed around your individual foot structure, mechanics, pressure distribution, and support needs.

Our custom-made insoles are created from impressions of your feet, allowing the orthotic to provide custom arch support while also accounting for factors such as footwear, activity level, and areas of discomfort. Each pair of custom molded inserts is reviewed by a licensed podiatrist and handcrafted to provide a more individualized fit and level of support than a one-size-fits-most insole.